Brocade Communications Systems 825 Guía para resolver problemas

Busca en linea o descarga Guía para resolver problemas para Servidores Brocade Communications Systems 825. Brocade Communications Systems 825 Troubleshooting guide Manual de usuario

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Indice de contenidos

Pagina 1 - Brocade Adapters

53-1002145-015 August 2011®Brocade AdaptersTroubleshooting GuideSupporting CNA models 1741, 1020, 1010, 1007Supporting HBA models 825, 815, 804, 425,

Pagina 2 - Document History

x Brocade Adapters Troubleshooting Guide53-1002145-01Persistent binding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Pagina 3

76 Brocade Adapters Troubleshooting Guide53-1002145-01Statistics3Displaying FCoE statistics through BCUUse the fcoe --stats command to display FCoE st

Pagina 4

Brocade Adapters Troubleshooting Guide 7753-1002145-01Statistics3Displaying fabric statistics through HCMUse the Fabric Statistics dialog box to monit

Pagina 5 - Table of Contents

78 Brocade Adapters Troubleshooting Guide53-1002145-01Statistics3NOTEEnabling profiling will impact I/O performance, so use this command to analyze tr

Pagina 6

Brocade Adapters Troubleshooting Guide 7953-1002145-01Statistics3I/O performanceUse the fcpim -ioperf command to display I/O performance in terms of I

Pagina 7

80 Brocade Adapters Troubleshooting Guide53-1002145-01Statistics3Logical port statisticsUse HCM and BCU to display logical port statistics for the fol

Pagina 8

Brocade Adapters Troubleshooting Guide 8153-1002145-01Statistics3Displaying logical port statistics through BCUUse the lport --stats command to displa

Pagina 9

82 Brocade Adapters Troubleshooting Guide53-1002145-01Statistics3where:<port_id> ID of port for which you want to display statistics. This could

Pagina 10 - 53-1002145-01

Brocade Adapters Troubleshooting Guide 8353-1002145-01Statistics3Displaying statistics through BCUUse the port --stats BCU command to display statisti

Pagina 11 - About this Document

84 Brocade Adapters Troubleshooting Guide53-1002145-01Statistics33. Select the type of statistics that you want to run from the Statistics Name list.4

Pagina 12 - Fabric Adapters

Brocade Adapters Troubleshooting Guide 8553-1002145-01Statistics3Displaying remote port statistics through BCUUse the rport --stats command to display

Pagina 13 - Fabric OS and switch support

Brocade Adapters Troubleshooting Guide xi53-1002145-01About this DocumentIn this chapter•How this document is organized . . . . . . . . . . . . . . .

Pagina 14 - Fibre Channel support

86 Brocade Adapters Troubleshooting Guide53-1002145-01Statistics3vHBA statistics Display vHBA statistics on HBAs, CNAs, or Fabric Adapter ports config

Pagina 15 - Ethernet support

Brocade Adapters Troubleshooting Guide 8753-1002145-01Statistics3• Heartbeat failures• Firmware boots• vNIC statistics timeouts• Disable and enable re

Pagina 16 - Hypervisor support

88 Brocade Adapters Troubleshooting Guide53-1002145-01Statistics3Displaying virtual port statistics through HCMDisplay statistics by selecting Monitor

Pagina 17 - What’s new in this document

Brocade Adapters Troubleshooting Guide 8953-1002145-01Diagnostics3VLAN statistics for a port (CNA and NIC)Use the BCU ethport command to display VLAN

Pagina 18 - Document conventions

90 Brocade Adapters Troubleshooting Guide53-1002145-01Diagnostics3Use the fcdiag --linkbeacon command to enable end-to-end beaconing. fcdiag --linkbea

Pagina 19 - Notice to the reader

Brocade Adapters Troubleshooting Guide 9153-1002145-01Diagnostics3speed For HBAs and Fabric Adapter ports configured in HBA mode only. For a 4 Gbps po

Pagina 20 - Additional information

92 Brocade Adapters Troubleshooting Guide53-1002145-01Diagnostics3Performing Ethernet loopback tests through BCURefer to “Performing loopback tests th

Pagina 21 - Providing details for support

Brocade Adapters Troubleshooting Guide 9353-1002145-01Diagnostics3Memory testUse the BCU or the HCM to perform a memory test for the adapter. NOTEPerf

Pagina 22 - Command Function

94 Brocade Adapters Troubleshooting Guide53-1002145-01Diagnostics3Issuing a ping command to end points through HCMUse the FC Protocol Tests tab on the

Pagina 23 - Document feedback

Brocade Adapters Troubleshooting Guide 9553-1002145-01Diagnostics34. Select Queue Test.5. Click Start.SCSI testUse the fcdiag --scsitest command to te

Pagina 24

xii Brocade Adapters Troubleshooting Guide53-1002145-01NOTEThis publication is a companion guide to be used with the Brocade Adapters Administrator’s

Pagina 25 - In this chapter

96 Brocade Adapters Troubleshooting Guide53-1002145-01Diagnostics36. Enter a test cycle if desired.7. Click Start.Echo testUse the BCU and HCM to init

Pagina 26

Brocade Adapters Troubleshooting Guide 9753-1002145-01Collecting BIOS data3Collecting BIOS dataCollect information on the currently configured BIOS an

Pagina 27 - Gathering problem information

98 Brocade Adapters Troubleshooting Guide53-1002145-01Collecting SFP data (stand-up adapters)3Collecting SFP data (stand-up adapters)This section prov

Pagina 28

Brocade Adapters Troubleshooting Guide 9953-1002145-01Collecting port data3Collecting port dataThis section provides an overview of BCU commands and H

Pagina 29 - Isolating Problems

100 Brocade Adapters Troubleshooting Guide53-1002145-01Collecting port data3• FCoE quality of service that specifies a priority valueTo display DCB po

Pagina 30 - How to use this chapter

Brocade Adapters Troubleshooting Guide 10153-1002145-01Collecting port data3• Fabric WWN• Fibre Channel map ID• FCoE forwarder writing or nonwriting m

Pagina 31

102 Brocade Adapters Troubleshooting Guide53-1002145-01Collecting port data3Displaying logical port propertiesUse the HCM LPorts Properties panel to d

Pagina 32

Brocade Adapters Troubleshooting Guide 10353-1002145-01Collecting port data3Displaying the port listUse the port --list BCU command to list all physic

Pagina 33 - General adapter problems

104 Brocade Adapters Troubleshooting Guide53-1002145-01FCP-IM I/O profiling3FCP-IM I/O profilingThis feature, available through BCU commands and HCM,

Pagina 34 - Port link is not active

Brocade Adapters Troubleshooting Guide 10553-1002145-01Authentication settings31. Select a local host icon from the device tree in Host Connectivity M

Pagina 35

Brocade Adapters Troubleshooting Guide xiii53-1002145-01HBAsThe following Fibre Channel host bus adapters (HBAs) are supported:• Brocade 415. Single-p

Pagina 36

106 Brocade Adapters Troubleshooting Guide53-1002145-01PHY module data3Displaying authentication settings through BCUUse the BCU auth --show command t

Pagina 37

Brocade Adapters Troubleshooting Guide 10753-1002145-01Target rate limiting settings (HBA)3• Use the following command to determine operating speed of

Pagina 38 - BCU version mismatch warning

108 Brocade Adapters Troubleshooting Guide53-1002145-01Persistent binding3port_id ID of the port for which you want to display target rate limiting se

Pagina 39 - I/O data traffic issues

Brocade Adapters Troubleshooting Guide 10953-1002145-01Adapter properties3Displaying Persistent Binding settings through BCUUse the pbind --list BCU c

Pagina 40 - • If the system has only CNAs

110 Brocade Adapters Troubleshooting Guide53-1002145-01Adapter properties3• Hardware Path• Serial number• Temperature• Driver Version• Driver name• Fi

Pagina 41

Brocade Adapters Troubleshooting Guide 11153-1002145-01Adapter queries3Adapter queriesUse BCU commands to list and query available adapters seen by th

Pagina 42 - • Ignore the error message

112 Brocade Adapters Troubleshooting Guide53-1002145-01Adapter queries3

Pagina 43

Brocade Adapters Troubleshooting Guide 11353-1002145-01Chapter4Performance OptimizationIn this chapter•Tuning storage drivers . . . . . . . . . . . .

Pagina 44 - UEFI boot problems

114 Brocade Adapters Troubleshooting Guide53-1002145-01Tuning storage drivers4Robert Love, 2nd edition, 2005Solaris tuningTo increase I/O transfer per

Pagina 45

Brocade Adapters Troubleshooting Guide 11553-1002145-01Tuning storage drivers4• Interrupt delayDefault: - 1125 microseconds on the Brocade 415, 425, 8

Pagina 46

xiv Brocade Adapters Troubleshooting Guide53-1002145-01HBAsBrocade HBAs connect to Fibre Channel SANs through compatible fabric switches or connect di

Pagina 47 - BIOS boot problems

116 Brocade Adapters Troubleshooting Guide53-1002145-01Tuning network drivers (CNA or NIC)4VMware tuningFor performance tuning on VMware, refer to the

Pagina 48 - Target not visible from host

Brocade Adapters Troubleshooting Guide 11753-1002145-01Tuning network drivers (CNA or NIC)4Linux tuningAll Linux tunable parameters for the network dr

Pagina 49 - Configuration menu

118 Brocade Adapters Troubleshooting Guide53-1002145-01Tuning network drivers (CNA or NIC)4Jumbo packet sizeRecommendations to enhance performanceIncr

Pagina 50

Brocade Adapters Troubleshooting Guide 11953-1002145-01Tuning network drivers (CNA or NIC)4Solaris tuningAll Solaris tunable parameters for the networ

Pagina 51 - Fabric Adapter problems

120 Brocade Adapters Troubleshooting Guide53-1002145-01Tuning network drivers (CNA or NIC)4

Pagina 52 - HBA problems

Brocade Adapters Troubleshooting Guide 12153-1002145-01AppendixAAdapter BIOS and Event Message ReferenceThis appendix provides details on BIOS message

Pagina 53 - Trunking problems

122 Brocade Adapters Troubleshooting Guide53-1002145-01Adapter driver event messagesAAdapter driver event messagesTable 13 provides details on event m

Pagina 54 - Cannot disable trunking

Brocade Adapters Troubleshooting Guide 12353-1002145-01Adapter driver event messagesABase port link is disabled: Hardware Address = [Base port MAC].Wa

Pagina 55 - CNA problems

124 Brocade Adapters Troubleshooting Guide53-1002145-01Adapter driver event messagesARemote port (WWN = [remote port WWN]) offlined by logical port (W

Pagina 56

Brocade Adapters Troubleshooting Guide 12553-1002145-01Adapter driver event messagesAAuthentication unsuccessful for base port: WWN = [base port WWN o

Pagina 57 - • nm-tool

Brocade Adapters Troubleshooting Guide xv53-1002145-01• Windows Server Core for Windows 2008 (x86 and x64)• Microsoft WinPE 3.0 for Windows 2008 (x86

Pagina 58

126 Brocade Adapters Troubleshooting Guide53-1002145-01Adapter driver event messagesASFP removed: port [base port number], Hardware Address = [base po

Pagina 59

Brocade Adapters Troubleshooting Guide 12753-1002145-01AppendixBHCM and Installer Message ReferenceThis appendix provides details on messages that dis

Pagina 60 - Teaming errors

128 Brocade Adapters Troubleshooting Guide53-1002145-01HCM and Installer Message ReferenceBAll statistics data displayed here will be lost if you do n

Pagina 61

Brocade Adapters Troubleshooting Guide 12953-1002145-01HCM and Installer Message ReferenceBChoose any of the event severity levels to filter.Occurs wh

Pagina 62

130 Brocade Adapters Troubleshooting Guide53-1002145-01HCM and Installer Message ReferenceBEnter a valid host name or IP address Occurs when the user

Pagina 63 - Poor network performance

Brocade Adapters Troubleshooting Guide 13153-1002145-01HCM and Installer Message ReferenceBImport of Names is complete, <Count> name(s) failed t

Pagina 64 - Recovery steps

132 Brocade Adapters Troubleshooting Guide53-1002145-01HCM and Installer Message ReferenceBNo tests have been selected. Select one or more tests.Occur

Pagina 65

Brocade Adapters Troubleshooting Guide 13353-1002145-01HCM and Installer Message ReferenceBRestore data is successfully completed. Please restart HCM

Pagina 66

134 Brocade Adapters Troubleshooting Guide53-1002145-01HCM and Installer Message ReferenceBThe changes will take effect only on port reset.Occurs when

Pagina 67 - FCoE link is down

Brocade Adapters Troubleshooting Guide 13553-1002145-01HCM and Installer Message ReferenceBThe WWN or MAC address already exists in the All WWNs/MACs

Pagina 68

xvi Brocade Adapters Troubleshooting Guide53-1002145-01• Windows 2008 R2/SP1 (x64)• Windows Server Core for Windows 2008 (x86 and x64)• Windows 7 (x86

Pagina 69 - DCB network problems

136 Brocade Adapters Troubleshooting Guide53-1002145-01HCM and Installer Message ReferenceBUploading the driver file to the agent {0}Occurs when HCM G

Pagina 70 - HCM and HCM Agent problems

Brocade Adapters Troubleshooting Guide 13753-1002145-01HCM and Installer Message ReferenceBTable 15 provides details on messages that display during o

Pagina 71 - SupportSaveController.do

138 Brocade Adapters Troubleshooting Guide53-1002145-01HCM and Installer Message ReferenceBDisk space calculationAvailable space is <Available spac

Pagina 72

Brocade Adapters Troubleshooting Guide 13953-1002145-01HCM and Installer Message ReferenceBPlease free up at least 50MB in the /opt directory and try

Pagina 73 - Javaws -viewer

140 Brocade Adapters Troubleshooting Guide53-1002145-01HCM and Installer Message ReferenceBSystem dependencies not available.GCC and Kernel rpms are r

Pagina 74 - Javaws -uninstall

Brocade Adapters Troubleshooting Guide 14153-1002145-01IndexAadapterdiagnostics, 89event message files, 68hardware supported, xiiIP address lost, 33li

Pagina 75 - Application Tool References

142 Brocade Adapters Troubleshooting Guide53-1002145-01DCB port performance statistics, 83DCB statistics, 74device drivers not loading, 18device drive

Pagina 76 - Information Chapter

Brocade Adapters Troubleshooting Guide 14353-1002145-01Ggraphs, 81graphs on performance, 81HHBAPWWN, xxiiserial number, xxiisupported models, xiiiHBA

Pagina 77

144 Brocade Adapters Troubleshooting Guide53-1002145-01Nnetwork interface problems for CNAs and NICs, 32network stack runs out of heap, 34NIC numberin

Pagina 78

Brocade Adapters Troubleshooting Guide 14553-1002145-01problemadapter loses IP address, 33adapter not registering with name server, 42adapter not repo

Pagina 79

Brocade Adapters Troubleshooting Guide xvii53-1002145-01NOTEHCM is a 32-bit application. To use HCM on Linux RHEL 6.0 x64 systems, you must install th

Pagina 80

146 Brocade Adapters Troubleshooting Guide53-1002145-01QQoS performance issues, 28QoS statistics, 85displaying through BCU, 85displaying through HCM,

Pagina 81 - Tools for Collecting Data

Brocade Adapters Troubleshooting Guide 14753-1002145-01support savedifferences between HCM, BCU, and browser, 65using, 61using BCU on ESX systems, 64u

Pagina 82 - For detailed information

148 Brocade Adapters Troubleshooting Guide53-1002145-01

Pagina 83 - • For network driver

xviii Brocade Adapters Troubleshooting Guide53-1002145-01Document conventionsThis section describes text formatting conventions and important notice f

Pagina 84 - • (Release 1.1 and

Brocade Adapters Troubleshooting Guide xix53-1002145-01Notes, cautions, and warningsThe following notices and statements are used in this manual. They

Pagina 85 - Support Save

Copyright © 2011 Brocade Communications Systems, Inc. All Rights Reserved.Brocade, the B-wing symbol, BigIron, DCFM, DCX, Fabric OS, FastIron, IronVie

Pagina 86

xx Brocade Adapters Troubleshooting Guide53-1002145-01Additional informationThis section lists additional Brocade and industry-specific documentation

Pagina 87

Brocade Adapters Troubleshooting Guide xxi53-1002145-01Blade servers and blade system enclosure componentsBrocade mezzanine and expansion card adapter

Pagina 88

xxii Brocade Adapters Troubleshooting Guide53-1002145-012. Adapter serial number:The adapter serial number and corresponding bar code are provided on

Pagina 89 - Using BCU commands

Brocade Adapters Troubleshooting Guide xxiii53-1002145-01The Ethernet MAC address is used for normal Ethernet operations. To find this MAC address usi

Pagina 90

xxiv Brocade Adapters Troubleshooting Guide53-1002145-01

Pagina 91 - Adapter event messages

Brocade Adapters Troubleshooting Guide 153-1002145-01Chapter1Introduction to TroubleshootingIn this chapter•How to use this manual for troubleshooting

Pagina 92 - TABLE 7 Event message files

2 Brocade Adapters Troubleshooting Guide53-1002145-01How to use this manual for troubleshooting13. Use the BCU commands, HCM features, and host operat

Pagina 93 - Host system logs

Brocade Adapters Troubleshooting Guide 353-1002145-01Gathering problem information1Gathering problem informationPerform the following tasks to obtain

Pagina 94 - HCM logs

4 Brocade Adapters Troubleshooting Guide53-1002145-01Gathering problem information1• Determine what has changed in the SAN. For example, if the SAN fu

Pagina 95 - Logging levels adjustment

Brocade Adapters Troubleshooting Guide 553-1002145-01Chapter2Isolating ProblemsIn this chapter•How to use this chapter . . . . . . . . . . . . . . .

Pagina 96

Brocade Adapters Troubleshooting Guide iii53-1002145-01

Pagina 97 - Statistics

6 Brocade Adapters Troubleshooting Guide53-1002145-01How to use this chapter2“Host system freezes or crashes” “General adapter problems” All“Operating

Pagina 98 - DCB statistics (CNA only)

Brocade Adapters Troubleshooting Guide 753-1002145-01How to use this chapter2“Installing Windows 2008 R2 DUD on UEFI system results in offline disk”“G

Pagina 99 - FCoE statistics (CNA)

8 Brocade Adapters Troubleshooting Guide53-1002145-01How to use this chapter2“Ethernet link ports or LOM not coming up on reboot in Linux”“Network int

Pagina 100 - Fabric statistics

Brocade Adapters Troubleshooting Guide 953-1002145-01General adapter problems2General adapter problemsThis section provides possible resolutions for c

Pagina 101

10 Brocade Adapters Troubleshooting Guide53-1002145-01General adapter problems23. Possible Cause: Host system connector issues.Action: Install an adap

Pagina 102 - Firmware statistics

Brocade Adapters Troubleshooting Guide 1153-1002145-01General adapter problems23. Possible Cause: Adapter port is disabled. Action: Verify port state

Pagina 103 - I/O performance

12 Brocade Adapters Troubleshooting Guide53-1002145-01General adapter problems2Action: Try rebooting the system to force a resource rebalance. If the

Pagina 104 - Logical port statistics

Brocade Adapters Troubleshooting Guide 1353-1002145-01General adapter problems2NOTEObserve the LEDs on adapter ports (stand-up adapters only). Illumin

Pagina 105 - PHY module statistics

14 Brocade Adapters Troubleshooting Guide53-1002145-01General adapter problems2BCU version mismatch warningOutput from BCU commands has the following

Pagina 106 - Port Performance

Brocade Adapters Troubleshooting Guide 1553-1002145-01General adapter problems2I/O data traffic issuesI/O data traffic issues are occurring, such as a

Pagina 107

iv Brocade Adapters Troubleshooting Guide53-1002145-01

Pagina 108 - Remote port statistics

16 Brocade Adapters Troubleshooting Guide53-1002145-01General adapter problems2C:\Program Files\BROCADE\Adapter\driver\util\hbaagent\log\Host system r

Pagina 109 - Trunking attributes

Brocade Adapters Troubleshooting Guide 1753-1002145-01General adapter problems2Driver installation fails and system cannot be booted Installation of a

Pagina 110

18 Brocade Adapters Troubleshooting Guide53-1002145-01General adapter problems2Action: Take the following actions:• Rescan for the devices in the Devi

Pagina 111 - Virtual port statistics

Brocade Adapters Troubleshooting Guide 1953-1002145-01General adapter problems21. Action: Reassess the hardware configuration and distribute the adapt

Pagina 112

20 Brocade Adapters Troubleshooting Guide53-1002145-01General adapter problems2Action: If you are installing the brocade_driver_linux_<versions>

Pagina 113 - Diagnostics

Brocade Adapters Troubleshooting Guide 2153-1002145-01General adapter problems2Action: If booting the host from a remote boot device, verify whether “

Pagina 114 - • External

22 Brocade Adapters Troubleshooting Guide53-1002145-01General adapter problems2“29” is the device handle, and will be different in most systems. More

Pagina 115

Brocade Adapters Troubleshooting Guide 2353-1002145-01General adapter problems2Driver preinstallation problemsThe following problems may occur when dr

Pagina 116 - PCI loopback test

24 Brocade Adapters Troubleshooting Guide53-1002145-01General adapter problems2Target not visible from hostIf the storage target configured for contai

Pagina 117 - Memory test

Brocade Adapters Troubleshooting Guide 2553-1002145-01General adapter problems2No target devices found or link down message displays in Brocade BIOS C

Pagina 118 - Queue test

Brocade Adapters Troubleshooting Guide v53-1002145-01Table of ContentsAbout this DocumentIn this chapter . . . . . . . . . . . . . . . . . . . . . . .

Pagina 119 - Trace route

26 Brocade Adapters Troubleshooting Guide53-1002145-01General adapter problems2d. Download the dud from the “Driver Update Disks (DUDs)” area.2. Possi

Pagina 120 - Echo test

Brocade Adapters Troubleshooting Guide 2753-1002145-01Fabric Adapter problems2NOTEAction: Refer to Hewlett Packard (HP) Customer Advisory Document c01

Pagina 121 - Collecting LLDP data (CNA)

28 Brocade Adapters Troubleshooting Guide53-1002145-01HBA problems2HCM not discovering all Ethernet ports for vNICsvNICs are created for adapter on Wi

Pagina 122 - SFP properties

Brocade Adapters Troubleshooting Guide 2953-1002145-01HBA problems2Action: Enter the bcu qos --query command for the adapter port connected to the swi

Pagina 123 - Collecting port data

30 Brocade Adapters Troubleshooting Guide53-1002145-01HBA problems23. Possible cause: Required licenses not installed on the connected switch.Action:

Pagina 124

Brocade Adapters Troubleshooting Guide 3153-1002145-01CNA problems2CNA problemsThis section provides information for resolving problems more specific

Pagina 125

32 Brocade Adapters Troubleshooting Guide53-1002145-01Network interface problems (CNA or NIC)2Network interface problems (CNA or NIC)Use the following

Pagina 126 - Displaying the port log

Brocade Adapters Troubleshooting Guide 3353-1002145-01Network interface problems (CNA or NIC)2Ethernet link ports or LOM not coming up on reboot in Li

Pagina 127 - Displaying port speed

34 Brocade Adapters Troubleshooting Guide53-1002145-01Network interface problems (CNA or NIC)22. Possible Cause: The IP address is not configured in t

Pagina 128 - FCP-IM I/O profiling

Brocade Adapters Troubleshooting Guide 3553-1002145-01Network interface problems (CNA or NIC)2• Administratively up, but link is down. Running the Lin

Pagina 129 - Authentication settings

vi Brocade Adapters Troubleshooting Guide53-1002145-01General adapter problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Ad

Pagina 130 - QoS settings (HBA)

36 Brocade Adapters Troubleshooting Guide53-1002145-01Network interface problems (CNA or NIC)2Applications using TDI driver stop respondingApplication

Pagina 131

Brocade Adapters Troubleshooting Guide 3753-1002145-01Network interface problems (CNA or NIC)2NOTEFor CNAs and Fabric Adapter ports configured in CNA

Pagina 132 - Persistent binding

38 Brocade Adapters Troubleshooting Guide53-1002145-01Network interface problems (CNA or NIC)25. Symptom: “Illegal Configuration - Remove Port VLAN” m

Pagina 133 - Adapter properties

Brocade Adapters Troubleshooting Guide 3953-1002145-01Network interface problems (CNA or NIC)2Poor network performancePoor network performance apparen

Pagina 134 - HBA Properties

40 Brocade Adapters Troubleshooting Guide53-1002145-01Network interface problems (CNA or NIC)2Possible Cause: When the BNI driver is upgraded, the cur

Pagina 135 - Adapter queries

Brocade Adapters Troubleshooting Guide 4153-1002145-01FCoE and Fibre Channel problems2FCoE and Fibre Channel problemsThis section provides resolution

Pagina 136

42 Brocade Adapters Troubleshooting Guide53-1002145-01FCoE and Fibre Channel problems2• If counts for FLOGI sent and FLOGI accept fabric statistics do

Pagina 137 - Performance Optimization

Brocade Adapters Troubleshooting Guide 4353-1002145-01FCoE and Fibre Channel problems2FCoE link is downNOTEThis issue applies to CNAs and Fabric Adapt

Pagina 138 - Windows tuning

44 Brocade Adapters Troubleshooting Guide53-1002145-01FCoE and Fibre Channel problems2Action: Verify if the PWWN or NWWN has a zero value using one of

Pagina 139 - OS tunable parameters

Brocade Adapters Troubleshooting Guide 4553-1002145-01DCB network problems2Disk I/O requests cause low throughput and high latency on Linux If a high

Pagina 140 - VMware tuning

Brocade Adapters Troubleshooting Guide vii53-1002145-01Network interface problems (CNA or NIC) . . . . . . . . . . . . . . . . . . . . .32Ethernet loo

Pagina 141 - Linux tuning

46 Brocade Adapters Troubleshooting Guide53-1002145-01HCM and HCM Agent problems2Action: Check FCoE switch configuration using the appropriate Fabric

Pagina 142 - NetQueue

Brocade Adapters Troubleshooting Guide 4753-1002145-01HCM and HCM Agent problems2Action: For Linux, Solaris, and VMware systems, perform the following

Pagina 143

48 Brocade Adapters Troubleshooting Guide53-1002145-01HCM and HCM Agent problems2• Data collected on the adapter host from the bfa_supportsave feature

Pagina 144

Brocade Adapters Troubleshooting Guide 4953-1002145-01HCM and HCM Agent problems2• Files from the output directory created after you execute the suppo

Pagina 145 - Adapter BIOS messages

50 Brocade Adapters Troubleshooting Guide53-1002145-01Verifying Fibre Channel and DCB links (stand-up adapters)22. Select Host Connectivity Manager, r

Pagina 146 - Adapter driver event messages

Brocade Adapters Troubleshooting Guide 5153-1002145-01Adapter driver installation verification2Common link problems can be caused by the following:• D

Pagina 147

52 Brocade Adapters Troubleshooting Guide53-1002145-01Adapter driver installation verification2Adapter driver packages from Brocade contain the curren

Pagina 148

Brocade Adapters Troubleshooting Guide 5353-1002145-01Adapter driver installation verification2• For CNAs and Fabric Adapter ports configured in CNA o

Pagina 149

54 Brocade Adapters Troubleshooting Guide53-1002145-01Adapter driver installation verification2• These commands display the location of the driver mod

Pagina 150

Brocade Adapters Troubleshooting Guide 5553-1002145-01Troubleshooting mezzanine card problems2• cat /proc/vmware/versionThis displays the latest versi

Pagina 151 - Appendix

viii Brocade Adapters Troubleshooting Guide53-1002145-01Additional references for isolating problems. . . . . . . . . . . . . . . . . . . 56Chapter 3

Pagina 152

56 Brocade Adapters Troubleshooting Guide53-1002145-01Additional references for isolating problems2Additional references for isolating problemsRefer t

Pagina 153

Brocade Adapters Troubleshooting Guide 5753-1002145-01Chapter3Tools for Collecting DataIn this chapter•For detailed information . . . . . . . . . . .

Pagina 154

58 Brocade Adapters Troubleshooting Guide53-1002145-01For detailed information3For detailed informationThis chapter provides basic instruction on tool

Pagina 155

Brocade Adapters Troubleshooting Guide 5953-1002145-01Data collection using host system commands3Data collection using host system commandsTable 5 des

Pagina 156

60 Brocade Adapters Troubleshooting Guide53-1002145-01Data collection using host system commands3Locating system log messagesNOTE: For more informatio

Pagina 157

Brocade Adapters Troubleshooting Guide 6153-1002145-01Data collection using BCU commands and HCM3Data collection using BCU commands and HCMYou can col

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62 Brocade Adapters Troubleshooting Guide53-1002145-01Data collection using BCU commands and HCM3• Adapter configuration data• Environment information

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Brocade Adapters Troubleshooting Guide 6353-1002145-01Data collection using BCU commands and HCM3• For Windows, use the Registry Edit tool (regedt32)

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64 Brocade Adapters Troubleshooting Guide53-1002145-01Data collection using BCU commands and HCM33. Click View to view the repository in an Internet b

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Brocade Adapters Troubleshooting Guide 6553-1002145-01Data collection using BCU commands and HCM34. Save the file, but rename with a “zip” extension.

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Brocade Adapters Troubleshooting Guide ix53-1002145-01Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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66 Brocade Adapters Troubleshooting Guide53-1002145-01Data collection using Fabric OS commands (Brocade switches only)3VMware ESX 5.0 and later system

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Brocade Adapters Troubleshooting Guide 6753-1002145-01Adapter event messages3• portLogShowPortUse this command to display the port log for a specified

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68 Brocade Adapters Troubleshooting Guide53-1002145-01Adapter event messages3• Date and time event occurredNOTEFor details of all driver event message

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Brocade Adapters Troubleshooting Guide 6953-1002145-01Logs3NOTEComplete content for adapter driver event messages is included in Appendix A, “Adapter

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70 Brocade Adapters Troubleshooting Guide53-1002145-01Logs3HCM logsYou can view data about adapter operation through HCM logs that display in HCM. The

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Brocade Adapters Troubleshooting Guide 7153-1002145-01Logs3• Event description, Date, and TimeBrief description of event and date and the time when th

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72 Brocade Adapters Troubleshooting Guide53-1002145-01Logs3Click Apply to apply the changes.4. Click OK to save the changes and close the window.Use t

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Brocade Adapters Troubleshooting Guide 7353-1002145-01Statistics3StatisticsYou can access a variety of statistics using BCU commands and HCM. Use thes

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74 Brocade Adapters Troubleshooting Guide53-1002145-01Statistics3• The number of times a transmitted Fibre Channel authentication attempt was successf

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Brocade Adapters Troubleshooting Guide 7553-1002145-01Statistics3Displaying statistics through BCUUse the following BCU command to display DCB statist

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