Brocade Communications Systems BR-1020 Guía para resolver problemas Pagina 3
- Pagina / 110
- Tabla de contenidos
- MARCADORES
Valorado. / 5. Basado en revisión del cliente
Brocade Adapters Troubleshooting Guide iii
53-1001253-01
Contents
About this Document
In this chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
How this document is organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Supported CNA hardware and software . . . . . . . . . . . . . . . . . . . . . . . x
CNA support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Fabric OS and switch support . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Host operating system support. . . . . . . . . . . . . . . . . . . . . . . . . . . x
Supported HBA hardware and software . . . . . . . . . . . . . . . . . . . . . . . xi
HBA support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
Fabric OS and switch support . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Host operating system support. . . . . . . . . . . . . . . . . . . . . . . . . . xii
What’s new in this document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Document conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Text formatting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Command syntax conventions . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Command examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Notes, cautions, and warnings . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Key terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Notice to the reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Additional information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Brocade resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Other industry resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Providing details for support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Document feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
Chapter 1 Introduction to troubleshooting
In this chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
How to use this manual for troubleshooting . . . . . . . . . . . . . . . . . . . . 1
Gathering problem information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Chapter 2 Isolating Problems
In this chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
How to use this chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
- Brocade Adapters 1
- Document History 2
- Contents 3
- About this Document 9
- CNA support 10
- Fabric OS and switch support 10
- Host operating system support 10
- HBA support 11
- What’s new in this document 12
- Document conventions 13
- Notes, cautions, and warnings 14
- Key terms 14
- Notice to the reader 15
- Additional information 15
- Providing details for support 16
- Command Function 17
- Document feedback 18
- In this chapter 19
- Gathering problem information 20
- TABLE 1 Topology map details 21
- Isolating Problems 23
- How to use this chapter 24
- Isolate adapter problems 24
- General HBA and CNA problems 26
- Port link is not active 27
- • The agent is not running 30
- BCU version mismatch warning 33
- HBA problems 34
- UEFI boot problems 35
- • Reseat the adapter 36
- BIOS boot problems 37
- LUN not visible from host 38
- Configuration menu 38
- • nm-tool 40
- Poor network performance 45
- FCoE link is down 48
- CEE is not enabled 50
- Application Tool References 51
- Information Chapter 52
- Tools for Collecting Data 57
- Data to provide support 58
- Support Save 60
- Support Save differences 62
- • authUtil 63
- • cfgShow 63
- Adapter event messages 65
- Host system logs 66
- HCM logs 67
- Logging levels adjustment 68
- Port logging level 69
- Statistics 70
- CEE statistics (CNA only) 71
- CEE query (CNA only) 71
- FCoE statistics (CNA only) 74
- Fabric statistics 74
- IOC statistics 75
- Logical port statistics 76
- Port statistics 77
- Remote port statistics 77
- VLAN Statistics (CNA only) 79
- Diagnostics 80
- • Internal 81
- • External 81
- PCI loopback test 83
- Memory test 84
- Adapter temperature 84
- Ping end points 84
- Trace route 85
- Echo test 86
- SCSI test 86
- Collecting SFP data 87
- Collecting port data 88
- Authentication settings 91
- Persistent binding 93
- Performance optimization 95
- Solaris tuning 96
- Windows tuning 96
- Tuning network drivers 97
- Linux tuning 98
- VMware tuning 99
- 53-1001253-01 100
- Event Message Reference 101
- TABLE 9 Driver event messages 102
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