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Brocade Adapters Troubleshooting Guide 41
53-1001253-01
Data collection using host system commands
3
Checking for Brocade
network (BNA) driver
module
lsmod | grep bna driverquery /v | findstr
bnad
vmkload_mod -l | grep bfa NA
Displaying driver
information
• Use lsmod
command for
general driver
information.
• Use ethtool
options to
query network
driver
information
and settings.
On Device Manager
Right-click storage
controller or network
adapter instances,
select Properties, then
select Driver tab.
• For general driver
information use
vmkload_mod -i.
• For network driver
information, use
esxcfg-nics.
Use modinfo options for
bna or bfa driver.
Locating system log
messages
NOTE: For more
information, refer to
“Host system logs”
on page 48.
dmesg,
/var/log/message*
System Category in
Windows Event Viewer
(eventvwr.exe)
/var/log/vmkernel*
/var/log/vmkwarning*/proc
/vmware/log
/var/log/message*
dmesg,
/var/adm/message*
Showing operating system
distribution info
(SuSE) cat
/etc/SuSE-release,(
RedHat) cat
/etc/redhat-release
systeminfo.exe cat /etc/vmware-release uname -a, cat
/etc/release
Locating BFA configuration
file
/etc/bfa.conf Windows Registry
(HKEY_LOCAL_MACHINE
\SYSTEM\CurrentContro
lSet\Services\bfad\Para
meters\Device), adapter
Flash
/etc/bfa.conf /kernel/drv/bfa.conf
Locating BFA device file /dev/bfa* Windows Registry
(HKEY_LOCAL_MACHINE
\HARDWARE\DEVICEMA
P\Scsi\Scsi Port x)
/opt/brocade/adapter/bfa/
bfa.conf
• (Release 1.0) -
/devices/pci*/pci*/
fibre-channel@0:dev
ctl,
• (Release 1.1 and
later) -
/devices/pci*/pci*/
bfa@0:devctl
Locating BNA device file /dev/bna* Windows Registry
(HKEY_LOCAL_MACHINE
\HARDWARE\DEVICEMA
P\Scsi\Scsi Port x)
/dev/bna*
• (Release 1.0) -
/devices/pci*/pci*/
fibre-channel@0:dev
ctl,
• (Release 1.1 and
later) -
/devices/pci*/pci*/
bfa@0:devctl
Verifying network interface
parameters, such as link
status, IP address, and
subnet mask.
ifconfig ipconfig
Settings > Network
Connections
ifconfig N/A
TABLE 5 Host system data collection commands
Task Linux Windows VMware Solaris
- Brocade Adapters 1
- Document History 2
- Contents 3
- About this Document 9
- CNA support 10
- Fabric OS and switch support 10
- Host operating system support 10
- HBA support 11
- What’s new in this document 12
- Document conventions 13
- Notes, cautions, and warnings 14
- Key terms 14
- Notice to the reader 15
- Additional information 15
- Providing details for support 16
- Command Function 17
- Document feedback 18
- In this chapter 19
- Gathering problem information 20
- TABLE 1 Topology map details 21
- Isolating Problems 23
- How to use this chapter 24
- Isolate adapter problems 24
- General HBA and CNA problems 26
- Port link is not active 27
- • The agent is not running 30
- BCU version mismatch warning 33
- HBA problems 34
- UEFI boot problems 35
- • Reseat the adapter 36
- BIOS boot problems 37
- LUN not visible from host 38
- Configuration menu 38
- • nm-tool 40
- Poor network performance 45
- FCoE link is down 48
- CEE is not enabled 50
- Application Tool References 51
- Information Chapter 52
- Tools for Collecting Data 57
- Data to provide support 58
- Support Save 60
- Support Save differences 62
- • authUtil 63
- • cfgShow 63
- Adapter event messages 65
- Host system logs 66
- HCM logs 67
- Logging levels adjustment 68
- Port logging level 69
- Statistics 70
- CEE statistics (CNA only) 71
- CEE query (CNA only) 71
- FCoE statistics (CNA only) 74
- Fabric statistics 74
- IOC statistics 75
- Logical port statistics 76
- Port statistics 77
- Remote port statistics 77
- VLAN Statistics (CNA only) 79
- Diagnostics 80
- • Internal 81
- • External 81
- PCI loopback test 83
- Memory test 84
- Adapter temperature 84
- Ping end points 84
- Trace route 85
- Echo test 86
- SCSI test 86
- Collecting SFP data 87
- Collecting port data 88
- Authentication settings 91
- Persistent binding 93
- Performance optimization 95
- Solaris tuning 96
- Windows tuning 96
- Tuning network drivers 97
- Linux tuning 98
- VMware tuning 99
- 53-1001253-01 100
- Event Message Reference 101
- TABLE 9 Driver event messages 102
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